Turn chaos into coordination.
Ride coordination is buried in noise. Passengers text. Drivers call. Operators juggle spreadsheets. Messages are missed, updates are late, and delays multiply.
Dispatcher is an AI-native platform that strips away the friction. It transforms scattered requests into a single, intelligent flow—so passengers, drivers, and operators are always in sync, without the busywork.
Effortless from the first message.
For the Passenger No app to download. No buttons to learn. Just send a text on WhatsApp—"I need a ride downtown"—and the AI handles the rest. It interprets the request, schedules the trip, and provides live tracking until you arrive.
For the Driver A clean, dedicated app delivers one thing: the next ride. See the fare, the route, and the passenger’s location. Accept or decline with one tap. Drive, don't dispatch.
For the Operator An interactive command center puts every vehicle and every request in clear view. Drag and drop to reassign. Override fares. Monitor live ETAs. The AI handles the volume; you handle the exceptions.
Intelligence that works in the background.
The simplicity you see is powered by sophisticated logic you don't. Dispatcher acts as the operational brain, automatically converting messy human language into precise actions.
- Natural Language Processing: Understands “Pick me up at the blue house on 5th” and converts it to exact GPS coordinates.
- Smart Zoning & Routing: Automatically maps requests to service zones and calculates optimal routes.
- Dynamic Pricing Logic: Suggests fares based on distance, demand, and zone, while keeping final control with the operator.
- Real-Time State Management: Tracks every vehicle’s movement, updating ride status and ETAs instantly across all user interfaces.
- Automated Notifications: Triggers proactive updates to passengers and operators, eliminating "Where is my ride?" calls.
Full control. Real-time visibility.
Dispatcher automates the mundane so you can focus on the mission. It gives every user the right tool for their job.
- Drivers have a mobile app built for the road: accept rides, navigate, and cancel with zero distraction.
- Operators gain total visibility from a web dashboard: assign trips manually, manage driver availability, and audit completed rides.
- Passengers stay in their comfort zone: WhatsApp is the only interface they need.
- Privacy First (Coming Soon): An upcoming anonymous relay keeps conversations between drivers and passengers private until the ride is complete.
- Continuous Improvement (Coming Soon): A post-ride rating system ensures accountability and service quality for everyone.
Five steps to a perfect ride.
It looks like magic. It's actually just intelligent design.
- Request: A passenger sends a natural language message via WhatsApp.
- Process: Dispatcher’s AI interprets the intent, maps the location, and calculates the optimal fare and route.
- Assign: The system matches the ride to the nearest or most suitable driver.
- Accept: The driver receives the offer and confirms with a single tap in their app.
- Track & Complete: The passenger receives live updates. The ride logs itself.
See the flow in action.
Watch how a simple message becomes a seamless journey.
Why it matters.
Dispatcher isn't just another tool. It’s a fundamental shift from reactive scrambling to proactive flow. It gives drivers back their focus on the road. It gives operators back their time. And it gives passengers the one thing they really want: the simple confidence that their ride is taken care of.
Faster rides. Clearer communication. Zero chaos.